COVID-19 (Coronavirus) Updates

COVID-19 (Coronavirus) Update for Village of Waunakee

UPDATED 11/23/2020



Many citizens have expressed curiosity regarding the number of positive COVID-19 cases in our community.  This is not a number that is tracked at the local level. That information is currently shared at the county level because more specific data could identify people in our communities. No matter where you live, our recommendations are the same: stay home as much as possible. Here’s the recommendations form Dane County Public Health:


Please call or email rather than visit. 608-850-8500 or We likely can complete your request or transaction without in-person interactions.


For news about the Waunakee Community School District response to the Covid-19 outbreak, visit their Facebook page or website at


The Village is gathering various communications related to business support:


Contact the applicable department by phone to discuss options that would avoid face-to-face contact. A staff directory is available here: Options may include on-line payments or use of the dropbox located outside the entrance to Village Hall 24/7.


While some non-essential Village committee meetings will be cancelled, many are continuing but will be held as live virtual meetings until further notice. The public will be informed on the meeting agendas on how to participate.

The on-line meeting agendas can be found at In addition to the public, all Board members and staff will also be participating remotely. Anyone with questions may contact the Village at (608)850-2182 or


Village Hall is closed to walk-in visits. Village Hall staff remain working, either at Village Hall or remotely. You can contact Village Hall at 608-850-8500 or Emails and messages are checked regularly. All other business should be conducted by phone/email by contacting the applicable department (

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The Village Center is currently open for a limited amount of in-person business.  If you plan to visit the Village Center – please know that face coverings are worn in our facility.  Our staff team continues to be available by phone (608.850.5992) and email ( to help customers with questions, program registrations and other Village Center business. A reminder that program registration is always available online at

In accordance with PHMDC Order #10 the Village Center has suspended all in-person classes and programs through December 16, 2020.

The Fitness Center and walking track continue to be open with limited numbers, by appointment only, masks required.  To make an appointment to work out, please call us at 850-5992.  The Center is open the following days/times:

Monday – Thursday    6:00 a.m. to 7:00 p.m.

Friday 6:00 a.m. to 1:00 p.m.

Saturday 7:00 a.m. to 1:00 p.m.

Sunday    CLOSED

To learn more about the details of this plan follow this link:

Online programming options are available!  Connect with us via Facebook ( and on our Virtual Recreation webpage which can be accessed at for some great ideas for staying active!

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Effective November 18 in accordance with Madison & Dane County Public Health Emergency Order #10 all programs and services at the senior center have been suspended until after December 16.  This includes foot care services and massage therapy.

The Senior Center continues to provide home delivered meals to those who are eligible Monday through Friday.  

Case management services continue with most contact being made over the phone. This includes assistance with Medicare Part D enrollment. 

The RSVP Driver Escort program remains suspended.  If you are in need of a ride to a medical appointment call the Transportation Call Center of Dane County 608-242-6489.  They will assist you with scheduling a ride.

The Senior Center’s Lending Closet is open.  If you are in need of an item please call to see if it is available, and we will schedule a time for you to pick it up.

If you are in need of any services listed above, or would like more information please contact the Senior Center at 608-849-8385 or go to

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Due to the continuing increase in COVID-19 cases and hospitalizations in our community, the Library returned to curbside service only starting Wednesday, November 18th. Public Computers will be available by appointment only. To schedule a curbside pick-up time at our new drive-up window or a computer appointment, call (608) 849-4217. Delivery is still running between libraries, so you can continue to place holds using LINKcat or by giving us a call.

Library hours will remain the same: Monday-Friday 9am-6pm and Saturday 10am-2pm. The book drop will remain open 24/7, and fines will continue to be waived for the duration of the pandemic.

We will continue to provide virtual programming, phone service, and personalized book recommendations/grab bags. As always, you can explore digital resources on our website to use at home:

We hope to allow browsing of our collections again in the near future should the public health situation improve. We regret that we are reducing access to the library, but for the safety of both our patrons and staff, we feel the need to take a step back at this time. We thank you for your continued support and understanding.

Please call the Library anytime Monday-Friday from 9 AM to 6 PM if you have questions about services.  The Library will also respond to questions through email ( or on social media.

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The Police Department is suspending fingerprinting services, PD tours, ridealongs, and WNC dropoffs.  We are encouraging residents to calls us with questions or complaints that can be handled over the phone instead of coming to the PD. Our non-emergency # is 608-849-4523.

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Public Works garage offices are closed to the public. A sign is posted for "appointments only".

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Utility COVID-19 specific web page:

The Waunakee Utilities lobby is closed to visitors until further notice. Customer service staff remain available during normal business hours at (608) 849-8111 or at

We have staffing plans in place to ensure our electric, water, wastewater, customer service, and other critical team members can continue to serve you. Many utility-related topics can be found at, including payment options.  The utility also has a payment drop box located in the parking lot for customers to utilize.

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Playgrounds are now open for use.  Social distancing is recommended for all participants.

Basketball, Pickle Ball, Tennis Courts and the Skate Park are now open.

Parks and Playfields: Residents are invited to utilize public parks for activities such as walking, biking, hiking, or running. Use of our playfields for organized sports will follow guidance from PHMDC.

Park Restrooms are closed for the season.

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Waunakee Municipal Court proceedings scheduled for December 8th, 2020 will be done virtually via the zoom link listed below.

Adult Traffic/Ordinance citations will be heard at 5:30 pm with Good Cause/Indigency Hearings to follow.

Please click the following link to join the webinar
OR Join by Telephone: (312) 626-6799  Webinar ID: 853 9019 0911

Payments can be placed in the silver drop box located outside Village Hall, mailed to P.O. Box 100 or paid via credit card/debit card at  Paperwork for the court can also be placed in the silver drop box located outside Village Hall or mailed to P.O. Box 100.

Please call 608-849-4573 or email with any questions or concerns as these are being monitored daily as the Waunakee Municipal Court is CLOSED

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Plan for Limited Operations - November 30, 2020 - January 8, 2021

Since the pandemic began back in March, Waunakee Neighborhood Connection has continued to facilitate “neighbors helping neighbors” so that everyone in our community is able to thrive during this time. Our free Community Store, case management, holiday programs, and other essential services are making a positive difference every day and we have continued to adjust, as necessary, based on the current situation and public health orders. 

Anyone needing assistance is encouraged to contact us at (608)849-5740 or  We’re here to help!

Due to continuing increases in the number of COVID-19 cases in our area, Waunakee Neighborhood Connection will be implementing a limited operations plan for December and early January. 

Current procedures that will continue

  • Anyone who is experiencing symptoms or who has been exposed should not enter the building.
  • Anyone entering the building must be wearing a mask and keep it on through the duration of their time in the building. The only exception is for staff members working in their private office with the door closed. 
  • Volunteers and clients must sign in and out on the Daily Visitor Tracking form.
  • Staff members will continue to be present in the building on Mondays, Wednesday, and Fridays. The building will be open 9:00 AM-4:00 PM.  Staff may work from home on Tuesdays and Thursdays. 
  • We will continue to accept donations for the Community Store. Donations can be dropped off in the building lobby and will be held for 48 hours before being sorted.
  • The building will be cleaned at least twice a week and high-touch surfaces will be disinfected regularly by staff and volunteers.  

Changes to procedures

  • We will suspend accepting furniture donations as those involve going in and out of donor and client homes. 
  • We will allow only four volunteers in the building at any one time, and only if their work does not require them to encroach upon the space being used by another staff member or volunteer. The areas where volunteers may work include the Welcome Desk, Sorting Room, Store, Storage Room, and Data Entry office. Two volunteers who live in the same household may work in the same area but will still count as two volunteers in the building. 
  • Clients will be encouraged to call or email to request items, then arrange for curbside pick-up. In cases where staff determines that a client needs to come into the Store to select items, only one client at a time will be allowed to shop in the Store and only during times that there are no volunteers working in the Store. 
  • The building will be closed to clients and donations on Friday, December 11, and December 19 through January 10. 
  • A limited number of volunteers will be scheduled for special events (Adopt-a-Family and Christmas Meal). Strict physical distancing will be adhered to during these events. 
  • Inventory will take place the week of January 4-8. No more than four volunteers will be scheduled for any one shift and strict social distancing will be maintained. 

We will regularly re-evaluate this plan and make adjustments, as needed. For more information, visit 


Prevent the spread - wash your hands regularly for at least 20 seconds with soap and water, cover your coughs and sneezes, and stay home when you are ill.

Madison & Dane County Public Health have issued recommendations for individuals, families, and businesses to consider regarding COVID-19. That information is available here:

The recommendation of the Wisconsin Department of Health Services is if you traveled to a country with a level 3 travel health notice for COVID-19, you will be asked to self-quarantine for 14 days after returning to Wisconsin. If you have a fever, cough, and shortness of breath, seek medical attention and stay home. This means do not go to school, work, enter public buildings, or attend large gatherings. Please See the Wisconsin Department of Health Services’ website for more details on self-quarantining:

Follow Public Health Madison & Dane County on Facebook and Twitter to see the latest local updates. For the most up-to-date information, visit the CDC’s coronavirus webpage:

United Way of Dane County has many resources and avenues to be of help to others here: