COVID-19 (Coronavirus) Updates

COVID-19 (Coronavirus) Update for Village of Waunakee

UPDATED 6/30/2020



Many citizens have expressed curiosity regarding the number of positive COVID-19 cases in our community.  This is not a number that is tracked at the local level. That information is currently shared at the county level because more specific data could identify people in our communities. No matter where you live, our recommendations are the same: stay home as much as possible. Here’s the recommendations form Dane County Public Health:


Please call or email rather than visit. 608-850-8500 or We likely can complete your request or transaction without in-person interactions.


For news about the Waunakee Community School District response to the Covid-19 outbreak, visit their Facebook page or website at


The Village is gathering various communications related to business support:


Contact the applicable department by phone to discuss options that would avoid face-to-face contact. A staff directory is available here: Options may include on-line payments or use of the dropbox located outside the entrance to Village Hall 24/7.


While some non-essential Village committee meetings will be cancelled, many are continuing but will be held as live virtual meetings until further notice. The public will be informed on the meeting agendas on how to participate.
The on-line meeting agendas can be found at In addition to the public, all Board members and staff will also be participating remotely. Anyone with questions may contact the Village at (608)850-2182 or


Village Hall is closed to walk-in visits. Village Hall staff remain working, either at Village Hall or remotely. You can contact Village Hall at 608-850-8500 or Emails and messages are checked regularly. All other business should be conducted by phone/email by contacting the applicable department (


Cancellation of Village Center programs and rentals have been extended through June 15 due to the extension of the Safer At Home Order (  Our program staff will connect via email with each participant to provide an update on their particular program.  If your program is shortened or cancelled you will receive a credit for that program on your Village Center account.

Following guidance from Public Health Madison & Dane County ( we plan on opening a portion of our facility beginning on Monday, June 1.  To learn more about the details of this plan follow this link:

5/20/20 Tennis & Pickle Ball Court Reopening Guidelines

Beginning on June 1 a limited amount of in-person business will take place at the Village Center.  If you plan to visit the Village Center in person – please know that face coverings are worn in our facility.  Our staff team continues to be available by phone (608.850.5992) and email ( to help customers with questions, program registrations and other Village Center business. A reminder that program registration is always available online at

Online programming options are available!  Connect with us via Facebook ( and on our Virtual Recreation webpage which can be accessed at for some great ideas for staying active!


The Senior Center continues to provide home delivered meals and case management services, both deemed essential.  

June 1 the Senior Center will be open for scheduled appointments for foot care and massage therapy.  If you have an appointment for one of these services please use the North entrance, which comes directly into the Senior Center.  You will have your temperature taken and be required to wear a mask.  If you do not have a mask one will be provided for you.

No one will be allowed into the Senior Center for any other purpose than scheduled appointments at this time.

The RSVP Driver Escort program remains suspended.  If you are in need of a ride to a medical appointment call the Transportation Call Center of Dane County 608-242-6489.  They will assist you with scheduling a ride.

If you are in need of an item from the Center’s Lending Closet please call to see if it is available, and we will schedule a time for you to pick it up.

Dane County Delivers: Senior Grocery Solutions - Do you or someone you know need groceries but are unable to get to the store? Dane County Delivers: Senior Grocery Solutions is here for you. This new program is designed for people over 60 and/or with a disability who are not able to shop for themselves during the Covid-19 outbreak. Call Transit Solutions at (608) 294-8747 to get signed up and learn how easy it is to get groceries delivered right to your home. Shopping is being done at Woodman’s Grocery Stores.  You can go to their website to see grocery items.


  1. Call Transit Solutions and provide them with your name, address and phone number. 
  2. Let them know your grocery order, be as specific as possible. They can take your order over the phone or email to  
  3. Their designated shopper will do the shopping and pay for the groceries.
  4. Payment: Transit Solutions will call you to let you know what the grocery bill is. You can write a check to Transit Solutions and give to the driver when they drop off your groceries, or you can provide them with your credit card information.  
  5. The grocery receipt is provided to ensure the proper amount was reported and collected. 
  6. Groceries will be delivered two days after the initial call is made. 
    1. The groceries are delivered while the driver remains 6ft from the grocery recipient.  

If you are in need of any services listed above, or would like more information please contact the Senior Center at 608-849-8385.


We are excited to announce that the Waunakee Public Library will partially re-open the building at 9 AM on Monday, June 15 for limited in-building services. Waunakee Library staff have worked hard to determine the best methods of expanding our services slowly while maintaining our new health and cleaning protocols in this time of COVID-19. Since late-April, the Library has offered curbside pickup of holds, and have averaged over 200 pickups per week. We will continue our curbside services through Saturday, June 13.

This next phase of re-opening will allow public access to the front of the building – the main lobby, new item collections, History Hall, and restrooms. Capacity will be limited to 24 people at any given time and patrons and staff must maintain social distance. Staff will wear masks and we strongly encourage all of our visitors to do the same.

As with our curbside services, Holds will be pre-checked-out and bagged and available for grab n’ go service by patrons. We will also offer access to new items, Lucky Day items, and a small collection of children’s materials that will be updated daily. All checkouts of these items will be done at the self-checkout stations. Curbside pickup of holds will also remain an option upon request (call the Library at 608-849-4217 to arrange a pickup time).

Patrons may return checked-out items. Returns will only be accepted through our drive-up bookdrop for now. We will continue to quarantine returned materials for 72 hours before checking them in, and our return bookdrop’s hours will continue to be limited.

Library users may use the public PCs, printers, and scanner on the second floor by appointment only. Access to the Tech Hub will be limited to no more than three people at a time and appointments will be limited to one hour per person. Strict social spacing will be maintained. Computers, keyboards, and other equipment will be sanitized after each use.

New Temporary Hours (Beginning June 15)
Monday-Tuesday, 9 AM - 9 PM
Wednesday-Friday, 9 AM - 5 PM
Saturday 10 AM - 2PM

Please call the Library anytime Monday-Friday from 9 AM to 6 PM if you have questions about services.  The Library will also respond to questions through email ( or on social media.


The Police Department is suspending fingerprinting services, PD tours, ridealongs, and WNC dropoffs.  We are encouraging residents to calls us with questions or complaints that can be handled over the phone instead of coming to the PD. Our non-emergency # is 608-849-4523.


Public Works garage offices are closed to the public. A sign is posted for "appointments only".


Utility COVID-19 specific web page:

The Waunakee Utilities lobby is closed to visitors until further notice. Customer service staff remain available during normal business hours at (608) 849-8111 or at We have staffing plans in place to ensure our electric, water, wastewater, customer service, and other critical team members can continue to serve you. Many utility-related topics can be found at, including payment options.  The utility also has a payment drop box located in the parking lot for customers to utilize.


Playgrounds are now open for use.  Social distancing is recommended for all participants.

Basketball, Pickle Ball, Tennis Courts and the Skate Park are now open.

Parks and Playfields: Residents are invited to utilize public parks for activities such as walking, biking, hiking, or running. Use of our playfields for organized sports will follow guidance from PHMDC.

Park Restrooms:

  • The following park shelters will be opened for public use on June 15.  PHMDC Forward Dane plan restricts group size to a maximum of 100 people.  Social distancing is recommended.
    • Village Park – Main Shelter
    • Ripp Park – North Shelter
    • Centennial Park – New Shelter
    • Kilkenny Park
    • Meadowbrook Park
  • Assuming that the county progresses to Phase 3 of the Forward Dane plan.
    • Peaceful Valley Park
    • Tierney Park
    • Westbridge Park
  • The remainder of our park shelters will be opened throughout the summer only as needed for scheduled events.
    • Village Park Gazebo
    • Ripp Park – South Shelter
    • Centennial Park – Ball Diamond Shelter


Waunakee Municipal Court proceedings scheduled for July 14th, 2020 will be done virtually via the zoom link listed below.

Juvenile citations will be heard at 5:30 pm and Adult Traffic/Ordinance citations will be heard at 6:30 pm with Good Cause/Indigency Hearings to follow.

Please click the following link to join the webinar:
OR Join by Telephone: (312) 626-6799 Webinar ID: 845 9149 6733

Payments can be placed in the silver drop box located outside Village Hall, mailed to P.O. Box 100 or paid via credit card/debit card at Paperwork for the court can also be placed in the silver drop box located outside Village Hall or mailed to P.O. Box 100.

Please call 608-849-4573 or email with any questions or concerns as these are being monitored daily.


Starting May 27th we will be open and accepting donations of clothing, household goods, cleaning supplies, paper products, and toiletries for our free store. Our hours for donations are Monday, Wednesday, & Friday from 9 am-4 pm. Here’s a link for more details:

We will continue to facilitate community volunteerism with neighbors helping neighbors. If you are willing to be called upon to help, please learn more about this effort and register at

Over the coming weeks and months, we anticipate that our programs will adjust and shift to meet the community’s most urgent needs. This will likely result in unplanned expenses, both for our operations and to assist our clients directly. Donations to either of the following funds will make a tremendous positive difference in supporting your most vulnerable neighbors: 

If you are an individual or household experiencing financial difficulties due to a job displacement or reduction in hours, Waunakee Neighborhood Connection can help. We provide access to clothing, household goods, cleaning supplies, and toiletries through our  free store. Our client services manager can also assess your situation and connect you to additional resources.

If you have any question or need during this time, please reach out and let us know – even if you’d simply like someone to talk to. We know that the events of the past few weeks and the uncertainty of how this will continue to develop is stressful for everyone and we will continue to be here for the community.

Here are the best ways to reach us:

  • To leave a message on the office phone, call (608)849-5740. Staff members are checking messages remotely at least hourly Monday-Friday, 8:30 AM-5:00 PM. 
  • To reach us quickly with an urgent need or question, call (608)535-9357. This is a temporary direct line that we have set up that a staff member will answer. You may get voicemail on this line if we are taking another call at the time, so leave a message and we will get back to you.

Email us with less urgent needs at


Prevent the spread - wash your hands regularly for at least 20 seconds with soap and water, cover your coughs and sneezes, and stay home when you are ill.

Madison & Dane County Public Health have issued recommendations for individuals, families, and businesses to consider regarding COVID-19. That information is available here:

The recommendation of the Wisconsin Department of Health Services is if you traveled to a country with a level 3 travel health notice for COVID-19, you will be asked to self-quarantine for 14 days after returning to Wisconsin. If you have a fever, cough, and shortness of breath, seek medical attention and stay home. This means do not go to school, work, enter public buildings, or attend large gatherings. Please See the Wisconsin Department of Health Services’ website for more details on self-quarantining:

Follow Public Health Madison & Dane County on Facebook and Twitter to see the latest local updates. For the most up-to-date information, visit the CDC’s coronavirus webpage:

United Way of Dane County has many resources and avenues to be of help to others here: